Toronto Pearson Airport – GTAA

Response to Mayor Crombie from Toronto Pearson - Posted May 19, 2017

Mayors Letter to Howard Eng_Airport Runway Construction_May 2017

CENAC members have been provided the following update:

You might have heard that about the Southern Ontario Airport Network report that was released May 9, called Flying Together: The Southern Ontario Airport Network.   

Southern Ontario is set to experience significant growth over the next three decades and is one of the fastest growing regions in North America. Not surprisingly, demand for air travel across the region will follow suit, rising to approximately 110 million passengers over the same timeframe. This growth presents significant opportunities for the region, local communities and their airports.

For more information on the airports network and the vision to support southern Ontario growth please visit www.SOairportnetwork.com

Upcoming CENAC Meetings:

  • Wednesday, June 21, 2017
  • Wednesday, September 27, 2017
  • Wednesday, December 6, 2017

Join the discussion about noise management at Toronto Pearson by attending a CENAC meeting.

The Community Environment & Noise Advisory Committee (CENAC) provides a forum where the public can openly discuss and ask questions about noise and environment related issues at Toronto Pearson.

Each scheduled meeting is in two parts:

  • 5:30 p.m. – 6:30 p.m. – Community Open House: Drop in to review informational story boards and speak one-on-one with the GTAA Team and CENAC Committee Members.  
  • 6:30 p.m. – 7:30 p.m. – CENAC Public Meeting: Ratification of minutes and any recommendations, formal presentations from guest speakers, and time for public questions to the committee as a whole.

All CENAC meetings are held at the GTAA Administration Building, 3111 Convair Drive, Boardrooms Pearson A&B .

A schedule of the meetings, including our upcoming September 9 meeting as well as minutes and materials from previous meetings can be found on the CENAC webpage. For further information, please contact a GTAA CENAC representative at (416) 776-3941.

Airport Construction Update

I received the following information from the GTAA regarding CENAC, recent updates on airport construction, aircraft noise initiatives and opportunities for community members to participate.

I draw your attention to these key dates:

May 4th – GTAA AGM – details below. Please plan to attend and share.

May 16th – Phase 2 construction is scheduled to cease.  I will be requesting written confirmation

*Please note, the GTAA has yet to provide information on an announced Phase 3 of construction in the Fall.  I will be raising this at the May 4th AGM.

May 27th – HOLD the date for a community meeting.  Confirmation and details to follow.  Please plan to attend and share.

May 18th – Deadline to apply for the GTAA Residents Reference Panel.  www.torontopearson.com/rrpThis is your opportunity to give input into how airport operations impact you, noise mitigation and noise sharing.  Please note, I was informed by Hillary Marshall and Robyn Connelly that 20,000 notices were sent out to impacted neighborhoods, inviting residents to participate on this panel. There will be 36 residents chosen.    If you are interested in sitting on this panel and have not received the invitation, please let me know. I will be advocating for representation on this panel from all Ward 3 communities impacted by the airport operations.

May 31st – Extended deadline to give input into the Toronto Airport Airspace Review.   TorontoAirspaceReview@askhelios.com.  This is a SEPARATE and independent study, although funded by NAVCAN, from the GTAA study.  It is your opportunity to give input into how airport operations impact you, noise mitigation and noise sharing.

July 31st – Deadline to take the GTAA online survey on Noise Fairness & Airport Growth, online survey on Noise Fairness & Airport Growth.

I will be encouraging as many people as possible to provide input via the online surveys, applying to sit on the Residential Reference Panel, as well as attend the GTAA AGM on May 4th and May 27th (TBC) meeting.

I continue to request that the GTAA and NAVCAN be transparent, accountable and much more timely in their communications.

I will also continue to advocate for all Ward 3 residents and communities impacted by airport operations and make it clear that current operations, regardless of construction, are not sustainable.  As well as any airport operations moving forward, should remain at 3-5% (what was in place for many years prior to the construction) use yearly of the north/south runways, no departure operations on 33R, and no extension of the night flight formula.

Airport Construction Update May 1 2017

Update April 28, 2017

From: Chris Fonseca  Sent: 2017/04/28 2:33 PM To: ’Marshall, Hillary’; howard.eng@gtaa.com; ‘Connelly, Robyn’; ‘kurtis.arnold@navcanada.ca’; ‘Leslie.calhoun@navcanada.ca’; ‘michelle.bishop@navcanada.ca’; peter.fonseca@parl.gc.ca; ‘Navdeep.Bains@parl.gc.ca’; ‘mintc@tc.gc.ca’ Cc: Mayor Bonnie Crombie; Chris Fonseca Subject: RE: Construction at Pearson Airport   Good Afternoon All,   It has been over a week since the last CENAC meeting and I am disappointed that, outside of Hillary’s apology at the CENAC meeting, requests made to better acknowledge the overwhelming impacts that the past many weeks of airport operations have had on thousands of residents have not been addressed.    I am respectfully requesting action on the following:

  1. Response to request for some reprieve of north/ south runway operations between the hours of 10pm and 6:30am.
  2. Response to request for no departures from runway 33L.

Hillary and Robyn, you asked for feedback from the community.  The community has been clear that there has been no reprieve from the constant flights over the Ward 3 (and many other) communities.  NavCan and GTAA have offered nothing different. Residents continue to ask for some sort of reprieve.

3.  Direct mail correspondence clearly outlining runway operations in all phases and transparent reasons for the operations of the north/south runway.

At the last CENAC meeting, we were all advised that 200,000 notices had been distributed to affected residents, however, residents have advised me they have not received same.

4.  Clear, transparent information that acknowledges the impacts to the thousands of residents on the Toronto Pearson               website and web trak site. Out of courtesy and respect to the impacted residents, this should have been done immediately          following the CENAC meeting.

I cannot believe the website has yet to be updated.  It continues to read,   “Construction Advisory Runways 05 and 23 are currently undergoing surface maintenance  Phase 1 – From March 28 through April 23rd – partial closure of Runways 05 and 23   Phase 2 – From April 24th through May 16th –  full closure of Runways 05 and 23 Residents may notice increased traffic on the remaining runways during this time.  For more information go to the Noise Advisory page at: https://www.torontopearson.com/en/noiseadvisory/#    Mar 29 2017 @ 12:25 PM”   The fact that, “the may notice increased traffic” is ridiculous!  The wording was to be changed to reflect the true impact on the community.

5.  Lack of response to Noise Complaints.

Finally, I have heard from several residents that they have not received a response once they have placed noise complaint         either via the website or by phone.  This is unacceptable!  Hillary and Robyn you both actually said at the CENAC meeting that the GTAA should be striving for better communication with the impacted residents. It was emphasized over and over at the CENAC meeting by elected officials and by residents that they are extremely upset with the GTAA and NAVCAN due to lack of timely and transparent communication and accountability.   Extending even the most basic courtesy of amending your website to reflect the true impacts would have been greatly appreciated. Unfortunately the perception remains that you are not taking the concerns of thousands of impacted residents on the ground seriously and    are not truly looking for collaboration.

Respectfully,
Councillor Chris Fonseca, Ward 3
300 City Centre Drive
Mississauga, Ontario  L5B 3C1
Telephone: 905-896-5300
Fax: 905-896-5463

 

CENAC

Materials from the April 19 CENAC meeting are now available online at:

https://www.torontopearson.com/en/cenacpastagendasandminutes/#

https://www.torontopearson.com/uploadedFiles/Pearson/Content/About_Pearson/Noise_Management/CENAC/Rwy%2005-23%20Rehabilitation%20Update.pdf

Airport Noise Update
As you are all probably aware, construction is being done on Runways 05  and 23 which, unfortunately, is diverting  arrivals and departures to other flight paths.  Here is a link to the Greater Toronto Airport Authority (GTAA) regarding the current  airport construction     I have also included a link to the GTAA’s Community Environment & Noise Advisory Committee’s link for information on airport noise and the complaint process.
 
At the April 19th CENAC meeting that was held at the GTAA offices, MP’s Peter Fonseca, James Maloney and Borys Wrzesnewskyj along with me and many residents attended to voice their objections and concerns regarding the unacceptable operations of the north/south runways.
 
At this meeting Hillary Marshall from the GTAA did apologize to the community for the lack of communication along with the excessive noise and has confirmed that the increased noise impact to communities is due directly to the construction and that runways 05 and 23 are on schedule to be up and running to full capacity by May 16th. The GTAA has agreed to send out approximately 200,000 letters to affected communities outlining the phases of construction being done at the airport and to ensure communities are kept updated.
 
During this meeting I spoke on behalf of the residents of Ward 3 regarding the unacceptable use of the north/south runways and  the impact   to our community.  I have requested a night time reprieve from 5pm-6:30am, there was no commitment from the GTAA but they have indicated they will review the request.
 
As many residents have indicated that there was suppose to be an agreement with the City and the GTAA regarding the use of the North/South runway, I am attaching 2 documents that the City has on file regarding this issue.
Unfortunately, this documentation shows that no such agreement was entered into between the City and the GTAA.  It also advised that the City has no legal control over runway usage and that City Council is not entitled to enforce any of these requirements of its own accord.
 
The MP’s have agreed to meet in May with the GTAA and are committed to requesting Health Canada conduct a study to ensure there are no health impacts to affected communities.
 
I am meeting again today with the GTAA and will be following up with them again next weeks regarding Phase II and III.  I am also requesting written confirmation that the north/south runways not be used for departures and that any future use beyond the construction should be strictly for extreme weather situations only and under no circumstances an expansion of these runways.
 
In addition, on April 12th I sent the below email to the  Representatives of GTAA and NavCan, Minister of Transport Marc Garneau, MP Peter Fonseca, MP Navdeep Bains and Mayor Bonnie Crombie. 
 
I have received confirmation that Mayor Crombie will also write to the parties listed above to express her concerns on your behalf.
From: Chris Fonseca
Sent: 2017/04/12 2:23 PM
To: ‘Marshall, Hillary’; howard.eng@gtaa.com; ‘Connelly, Robyn’; ‘kurtis.arnold@navcanada.ca’; ‘Leslie.calhoun@navcanada.ca’; ‘michelle.bishop@navcanada.ca’; peter.fonseca@parl.gc.ca; ‘Navdeep.Bains@parl.gc.ca’; ‘mintc@tc.gc.ca’
Cc: Mayor Bonnie Crombie
Subject: Construction at Pearson Airport
 
Good Afternoon All,
 
As Councillor of Ward 3, Mississauga and a Member of GTAA’s Community Environment & Noise Advisory Committee (CENAC), I am writing on behalf of my residents, many of which reside along the flight path directly under 33L and 33R. 
 
With respect to the construction of Runways 05 and 23, I had only received formal notification on March 31st when in fact, construction had already commenced on March 28th.  This lack of communication did not afford me ample opportunity to provide my residents with due notice nor did the GTAA or NavCan directly communicate with the impacted communities. 
 
The Construction Notice indicates, “airfield maintenance and construction that could lead to increased usage of certain runways”.  I have heard from numerous residents in the Rockwood, Fleetwood and Markland Woods neighbourhoods that are experiencing flights every minute of every day 24/7.  This is an unacceptable impact on these communities.  In particular, from 11pm to 3am with a short reprieve until 5:30am, then again from 5:30am to 6:30am.  These neighbourhoods are inundated with flights at heights from 350′ to 1000′ with decibels reaching 77 every minute.  This is not sustainable even during a construction period. 
 
After meeting with a representative of the GTAA, I understand that they are now going to roll out a more comprehensive communications program.  I respectfully request that this communication be mailed directly to impacted communities.
 
With respect, I do not believe other operational considerations have been reviewed fully, and I would ask that both the GTAA and NavCan provide a full explanation of the current operations.  I respectfully urge the GTAA and NavCan to, at a minimum, implement an operation through the remainder of the construction period that considers the use of the north south runway in nighttime operations so that residents have some reprieve.   I would also like an assurance from the GTAA and NavCan that this is not a trial for further airport expansion.
 
I encourage MP Peter Fonseca and Honourable MP Navdeep Bains to attend the next CENAC meeting on Wednesday, April 19th at 6pm, 3111 Convair Drive, Mississauga wherein I will speak to this matter on the Agenda.
 
I respectfully request an apology to the community as well as an amended construction plan to take the community’s concerns into consideration.

GTAA – Register a Noise Complaint 

Achieving the Mega Hub vision and Investing in Transit – presentation to Council – March 2017

Growing the airport, growing jobs across Canada

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March 2017 

Checking_In_1335542292

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Toronto Pearson Glossary of Terms

REGISTERING NOISE COMPLAINTS

Do you have questions about airport operations and aircraft noise?

Residents with questions about airport operations or who wish to register a noise complaint are encouraged to contact the Toronto Pearson Noise Office using any of the following means:

  • WebTrak: A noise complaint can be registered using this online tool that provides near-real time and historical flight data so community members can investigate aircraft operations from any computer with internet access, and it’s available 24/7.  
  • Online Complaint Form: Use our online complaint form.  
  • Phone: To make a noise complaint by telephone, contact the Noise Office at (416) 247-7682. Our office hours are Monday to Friday, 8 a.m. to 5 p.m. Outside of office hours, a prompted voice mail service will allow you to leave a detailed message.

Residents can also learn more about Noise Management at Toronto Pearson, by clicking here.

CENAC MEETINGS:

Join the discussion about noise management at Toronto Pearson by attending a CENAC meeting.

The Community Environment & Noise Advisory Committee (CENAC) provides a forum where the public can openly discuss and ask questions about noise and environment related issues at Toronto Pearson.

Each scheduled meeting is in two parts:

  • 5:30 p.m. – 6:30 p.m. – Community Open House: Drop in to review informational story boards and speak one-on-one with the GTAA Team and CENAC Committee Members.  
  • 6:30 p.m. – 7:30 p.m. – CENAC Public Meeting: Ratification of minutes and any recommendations, formal presentations from guest speakers, and time for public questions to the committee as a whole.

All CENAC meetings are held at the GTAA Administration Building, 3111 Convair Drive, Boardrooms Pearson A&B .

A schedule of the meetings, including our upcoming September 9 meeting as well as minutes and materials from previous meetings can be found on the CENAC webpage. For further information, please contact a GTAA CENAC representative at (416) 776-3941.

NEWSLETTER SIGN UP

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Whether you’re an aviation buff, looking for volunteer opportunities, or just like to be informed about what’s going on at your airport, sign up for Toronto Pearson’s community e-newsletter Checking In to receive monthly updates.

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Background

Toronto Pearson is Canada’s largest and North America’s second largest international airport, and a hub for the movement of people and goods across the country, the continent and around the globe. In 2014, they saw 39 million passengers travel through Toronto Pearson, up from 36 million in 2013, and they expect to see continued growth in the coming years.

Toronto Pearson has an important role to play in community life. Their passengers count on them to provide connections to the world, their employees count on them to operate in a safe way, the communities surrounding them count on them to operate in a sustainable way, and everyone counts on them to operate transparently.

Being a good neighbour means balancing these diverse and sometimes competing priorities for the constituencies they are in business to serve.

Noise Management Program

Noise management is a complex issue that must take many variables into consideration, issues ranging from safety, meeting the travellers’ demand for more options, to increasing operational efficiency while operating in an intensely – and growing – urban environment.

Their Noise Management Program works to strike a balance between operating a growing airport and regional economic engine with the impact on their neighbours.

The Noise Management Program includes:

  • Noise Operating Restrictions (Night Flight Restriction Program, Engine Run-up Restrictions, Preferential Runway Assignment from midnight-6:30) 
  • Noise Abatement Procedure 
  • Land Use Planning that includes an Airport Operating Area (AOA) that is incorporated in the official plans of the surrounding municipalities to limit incompatible land used within the AOA  
  • Enforcement Office that investigates, audits and reports on potential violations of the noise operating restrictions, noise abatement procedures and night flight 
  • Noise Office that investigates noise complaints and acts as an informational resource to the public and elected officials 
  • Consultation and Community Outreach, their community relations program is a critical tool in helping them deal with questions about noise and build awareness and understanding about the airport, and includes a range of activities from hosting large scale events (Street Festival, Runway Run) and outreach initiatives (for example, the Night Flight 2011 Outreach), public tours and volunteer opportunities, to regular e-newsletters, website, and regularly hosting meetings of the Community Environment and Noise Advisory Committee (CENAC).

Communication with the GTAA

Working to ensure that the community understands what’s happening at Toronto Pearson is an important component of their Community Relations program. They have a number of avenues where you can communicate with them:

  • WebTrak – An online tool that provides near-real time and historical flight data so community members can investigate aircraft operations from any computer with internet access. WebTrak makes it easy for their neighbours and others to see what is overhead, and convenient to submit a noise complaint. It is also available 24/7 and can be accessed at www.torontopearson.com/webtrak.  
  • Phone: To make a noise complaint by telephone, contact the Noise Management Office at (416) 247-7682. Their office hours are Monday to Friday, 8 a.m. to 5 p.m. Outside office hours, a prompted voice mail service will allow you to leave a complete and detailed message. 
  • Online Complaint Form: A complaint also can be submitted using their online complaint form found at www.torontopearson.com/webtrak 
  • Noise Office Visits: You are welcome to visit the Noise office to meet with members of the Noise team to review flight operations using their Airport Noise Operations and Management System and to further discuss your questions and concerns. 
  • Community Environment Noise Advisory Committee (CENAC) meetings: You may find it helpful to attend one of the Community Environment Noise Advisory Committee (CENAC) meetings held at 3111 Convair Drive Missississauga. In addition to the CENAC committee, which is comprised of community and elected officials, there are technical advisors (NavCanada, Transport Canada, and the Greater Toronto Airports Authority ) in attendance who can answer questions specific to operations at Toronto Pearson. Meeting dates for 2015 will soon be posted on their website at: www.torontopearson.com/en/cenacpastagendasandminutes/#

Growth at Toronto Pearson

Toronto Pearson is Canada’s largest and North America’s second largest international airport, and a hub for the movement of people and goods across the country, the continent and around the globe. In 2014, they saw 39 million passengers travel through Toronto Pearson, up from 36 million in 2013, and we expect to see continued growth in the coming years. You can learn more about the economic impact and expected growth for Toronto Pearson in the presentation that was provided at the Feburary 25, 2015 CENAC meeting – Toronto Pearson – Results of Global Hub Economic Impact Study

Working to ensure that the community understands what’s happening at Toronto Pearson is an important component of their Community Relations program. They regularly have operational updates at their CENAC meetings and the material from each meeting is posted on their website. You may also wish to sign up for their community newsletter – Checking In – which is another way to stay in-the-know about events and initiatives at the airport.